Privacy Policy

When you call us or fill out a form on our website, we collect the details you share with us. That includes your name, phone number, email address, and the service address where you need washer repair.

We also collect information about your appliance and the problem you are having. For example, you may tell us the washer model, the error code on the display, or what happens during a spin cycle. This helps our technicians arrive prepared.

Like most websites, we automatically collect basic technical data such as your IP address, browser type, and the pages you visit on our site. We use this to keep the site running smoothly and to understand how people find us.

We use your contact details to schedule your washer repair visit, send you appointment reminders, and follow up after the work is done. If you call us, we may return your call or send a text about your service.

The information you give us about your washer helps our technicians diagnose the problem faster and bring the right parts. We also use your address to route our team to your home or business.

We may use your email or phone number to share occasional updates about our services, seasonal maintenance tips, or special offers. You can opt out of these messages at any time.

Our website uses cookies and similar tracking tools to remember your preferences and improve your browsing experience. Cookies are small files stored on your device that help the site function properly.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as intended, but you can still call us to schedule service.

We use trusted third-party analytics services, such as Google Analytics, to understand how visitors use our website. These tools collect anonymous data about page views, time on site, and general location.

We may also use third-party scheduling or communication tools to manage appointments and send service reminders. These providers only access the information needed to perform their specific function for us.

We do not sell your personal information. We share it only with the people who need it to complete your washer repair, such as our technicians, scheduling staff, and parts suppliers.

We may share information with service providers who help us run our business, like our website host or payment processor. These companies are required to protect your data and use it only for the services they provide to us.

If the law requires it, we may disclose your information to respond to a legal request, protect our rights, or ensure the safety of our customers and team.

We keep your information for as long as needed to provide washer repair services and to meet our business and legal obligations. This includes keeping records of your service history so we can help you faster next time.

When your information is no longer needed, we securely delete or anonymize it. If you ask us to remove your data, we will do so unless we are required to keep it for legal or accounting reasons.

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure storage, restricted access for our team, and using reputable service providers.

No method of transmission over the internet is completely secure, but we work hard to safeguard the information you share with us. If you have concerns about your data, please contact us.

You have the right to ask what personal information we hold about you and to request a copy. You can also ask us to correct any mistakes or delete your information, subject to legal requirements.

If you would like to exercise any of these rights, please contact us using the details below. We will respond to your request in a timely manner.

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website with a new effective date.

We encourage you to review this page periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please reach out to us. We are happy to help.

You can call us at (888) 593-1452 or send an email to [email protected]. You can also write to us at the address listed below.